Privacy Policy
Automent, a brand operated by KMT Lifestyle, is committed to safeguarding your privacy. This policy explains how we gather, use, disclose, and secure your personal information when you interact with our website or services, including contact/quote forms and project-related communications.
1. Scope of This Policy
This policy applies to all personal data collected through:
- Our website (e.g., contact or enquiry forms)
- Email communications and phone interactions
- Project estimation/tender processes
We serve Indian businesses with ELV systems, security, networking, AV, BMS, façade lighting, and related services.
2. Personal Data We Collect
We collect the following information when voluntarily provided or automatically gathered:
- Contact Information: Name, job title, email, phone number, company name, and address
- Project Details: Request particulars for quotes, tenders, project scope
- Technical & Usage Data: IP address, browser type, pages visited, date/time stamps, via cookies/analytics tools
We do not knowingly collect sensitive personal data such as health or financial information unless explicitly provided and required for a particular project.
3. How We Use Your Data
Your data is used for the following purposes:
- To respond to enquiries, quotes, and tenders
- To prepare proposals, contracts, and deliverables
- To administer our website, analyze usage, and improve services
- To maintain communication about clients’ ongoing projects
- To comply with legal, tax, or regulatory obligations
4. Data Sharing and Disclosure
We do not sell or trade your personal information. We may share data for legitimate business and legal reasons:
- Internally, with our team and affiliates on a “need-to-know” basis
- With trusted third-party partners/vendors to execute project-specific tasks
- To legal or governmental authorities, if required by law or court order
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Analyze web traffic and user behavior
- Remember your preferences
Most browsers allow you to disable cookies, though this may impact the site’s functionality .
6. Data Retention
We retain your information only as long as necessary for:
- Project completion and support
- Fulfilling legal, tax, or regulatory requirements
- Resolving disputes or enforcing agreements
Once no longer needed, personal data will be securely deleted or anonymized.
7. Data Security
We implement technical and organizational safeguards including SSL encryption, secure servers, restricted access rights, and periodic security audits. However, no online data transmission or storage is completely secure. We will notify affected users and authorities promptly if a data breach occurs
8. Your Rights & Choices
You have certain rights regarding your personal data:
- Access & Correct: Request access to or correction of your data
- Delete: Ask us to remove your data (subject to legal obligations)
- Opt-out: Withdraw consent to be contacted for marketing/promotional purposes
- Contact Us: Reach us any time at info@automent.in; we aim to respond within 30 days
9. Do Not Track (DNT)
We currently do not respond to “Do Not Track” browser settings, though we respect browser-based cookie preferences
10. Children’s Privacy
Our services are intended only for individuals aged 18 or above. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us — it will be removed promptly .
11. Policy Updates
We may update this Privacy Policy occasionally. We will post changes with updated date. Major changes will be communicated via email or website notices. Please review the policy periodically to stay informed.
12. Contact Information
If you have any questions, concerns, or requests related to this policy, please contact:
Data Protection Officer
4th Floor, Block A, Tribeni Commercial Complex, Uliubari, Guwahati – Assam, India
info@automent.in
